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Great shop and quick service even on short notice as they realize the need of today's fast pace. We have been going to Big Wheel for three decades and highly recommend to all our family and friends. They use quality parts and back it with warranties.Thanks Big Wheel for all your repairs and recommendations alone the way.C&E
I Have Been A Longtime Customer At Big Wheel.I'm Happy To Have Mechanics I Can Trust.Rick And Chad Take The Time To Explain The Problem With My Vehicle And What's The Best Solution To Fix It.And Always Gives Me An Estimate Before Going Ahead With The Repair.This Is The Place To Go For All My Car Repairs
I've been going to Big Wheel for over 20yrs now. I've always been happy with the service. The job gets done right the first time. Thanks guys!
I have been getting my vehicles serviced at Big Wheel for many years. They are a family owned garage that offer personal and professional service. They have been there for many years and really know their stuff. If you want great service and mechanics you can trust go to Big Wheel.
Great experience with my brakes and front end alignment! These guys are specialists and know what they are doing! An awesome place to get your vehicle looked after. Very professional and am very happy with their service.
I went there just a couple months ago, the customer service was nice, pleasant. Went to get an oil change which was $50.00 the highest I have ever paid and ZERO extras were included. The second reason was to get my car aligned. When it was done, the following day I took it for a long run and every single time I tapped the brakes the entire car shook. They offered to fix it if I wanted to go back, but why go back and get even more problems? Took it to my original guy and the problem was fixed, will never go back, will never recommend, absolutely horrible car servicing and although pricing on the alignment was on par, the oil change was way out of wack.
Business Reply December 11, 2012
Our Oil Change is referred to a Oil Service and consists of a full under he hood and undercarrige check and a test drive .We use premium oil and filters as well as fill topping up all fluids ! As far as the alignment goes ,it was preformed as requested and noted the vehicle has brake shake which has nothing to do with the alignment but could be repaired with new brake rotors and customer declined.We would be more than happy to resolve the shake with the replacement of the brake rotors.Maybe this customer mistakenly thought the issue was a alignment issue instead of the brake issue.
Knowledgeable, accomodating operation. They take the time to explain things. Fair prices, up to date technology, straight shooters, no BS. I trust them completely. Even though they're busy, I've been helped out on short notice several times in the twenty plus years they've looked after my cars. Try them and you'll have the answer when your friends ask if you know a good mechanic.
After changing the tie rod ends myself I needed to get an aligngment, so I looked up this place. There was no modern equipment or computers used (as thier ad says). The guy (actually the owner) took a bar and some chalk, measured the distance between the wheels and then pulled out a sledge hammer and started bashing on my wheels. Once finished he charged me $80. I drove the truck away and immediately noticed it pulling to the left and took it right back. After I politely said the truck alignment is not right, the guy got agressive and in my face and basically scared me away. So there you go.
Business Reply December 13, 2010
Customer asked for a Toe settng only!! as per tie rod (customer)replacement.We do use Hunter wheel alignment computer diagnoses.Ask for a four wheel align if you need it.
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