I can appreciate that they take time with each client however it should not take over 3 hours for a trim and colour. On top of it all I came on time and was made to wait 30 mins because the girl that did my hair couldn’t gage how long it would take the other girls highlights to set. If they had a hair dryer it would speed up things. When I showered today and the colour was washing out.... I have had my hair professionally coloured before and I know that should not happen. Won’t be returning