Regent Medical Clinic is a health care focused clinic, offering all necessary health care providers you will ever need, ALL IN ONE LOCATION. The Regent Medical Clinic provides a full spectrum of health care services to its patients. Regent Medical Clinic, we are committed to our community and your entire family. Our team is dedicated to providing accessible and quality care for all patients. We make it easy and convenient for people of all ages to seek the health care they need in a friendly setting. Regent Medical Clinic our doors are always open to anyone in need. We serve regardless of language or cultural barrier while striving to increase access to health care services for everyone. We respect the values of each and every person with who we interact.more...See more text
Shoddy customer service! I walked-in there in Jan 2020. There was a worker who was rude. She was a Caucasian of slim build with long light-colored hair. She was in black T-shirt, black pants and a pair of sneakers, and wore her hair in a bun that day.
First, she wrongly accused me of leaving your clinic door open, after business hours: I was a patient sitting at the waiting room. Second, she just tilted her head to imply it was my turn. It was utterly rude of her! Why didn’t she call my name?
I went to this location because it was a convenient walk-in clinic location. I got there around 12:20pm and left at 5pm. I didn't see the doctor after waiting for almost 5 HOURS!!!! I gave up after asking about 3 times when I will be seen. It seemed like the doctor was prioritizing his regular patients over walk in ones. Avoid this place as they are way too busy and as a walk in patient, you have to wait. It is not first come first serve. I noticed that patients with procedures would go ahead. I was told by other clients that the average wait times were about 2 hours or more! You're better off going to the hospital. At least they will followup and see if you are ok.
Horrible service...I call at 6:20 to see when they take their last patient (which would be 7) then I get their 20 min later only to be told the walk in clinic doc left and the only doctor there is seeing his regular patients! The receptionist was rude and sounded like she just didn't care. Never going back there again.
