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Got me in for service right away and had it finished earlier than expected! Would definitely recommend to my family and friends.
The dealership is well organized and provides good service and sale department support! Quicklube location is great for the fast in and out of vehicle including a courtesy car wash!
Worst service experience ever. Repeated returns for the same issue, and they continue to fail to address it. But worse, they will not return my calls or emails. On the second return they tried to say that the problem was my fault. On the third return, they tried to say that Ford would not honour the warranty. I contacted Ford to learn that this was a lie. After three years of this, I have now given up on ever getting it fixed, which I suppose was their hope all along.
Great service centre. I have used Oakland for more than 10 years and have all of my vehicles of all makes serviced here. They are fast, courteous and reasonably priced. I highly recommend them.
Don’t buy here. Go to other Ford Dealership, I bought a car here and buy ever warranty. If you buy a used car your tires will worn out less than 2000 kms because they will tell you it still passed the safety but in long term you will have to change tires in just a short time.
Prompt efficient and pleasant service (as always!)
This is by far the nicest most professional Ford dealership you will ever visit. Loved my buying experience and love my truck. They really do so many little things that make you feel like the most important customer they have ever had. Go here first.
I set up an appointment with Arash to have a bunch of items done. He booked me in to the time that was convenient to me. When I arrived the following week it was his day off (literally the first time I’ve been there and he wasn’t working)... Ashley gladly coordinated everything, I left my car for the afternoon. She called me later on to let me know all my maintenance and issue were done and my car was ready. Overall, it was a 5 star experience.
Oak-Land Ford is a very professional operation with a skilled pleasant staff - I have relied on them for the past 50plus years.
Our experience at Oakland Ford was excellent. Matt was extremely pleasant and knowledgeable. I am very happy with my Lincoln and would recommend Oak-Land Ford to friends.
My experience with Oakland has been that when a vehicle is taken in for a recall repair, the technicians look for other unnecessary repairs that are no longer under warranty so that they can make money. I have been a customer of Oakland Ford for many years but I am very disappointed with their service strategy - would not recommend Oakland Service.
Treated well by staff, Kudos to Michelle and Ashley! Good job on the repair work also!
They are exceptional in this field, I have 6 years now living in this country and have different brands of cars, Oakland ford is the best among all the others and for me they are the best ever.
As per usual. A1 experience. Punctual, Polite, Friendly staff, Loner was like new and clean. Service was well done. Thanks Oakland, 1st. class dealership.
We really appreciated the service we received. The staff were extremely helpful and went out of their way to make our visit quick and smooth.
it was absolutely wonderful. The front desk service tech i had handling my vehicle, well she rocks!!!
The service I have received from Oak Land Ford will keep me coming back for more.
I have been dealing with Oak-Land for over 10 years and would highly recommend this dealership. Excellent customer service.
Very accommodating sales group and created a very comfortable buying experience.
Oak-Land Ford has been our go to for car purchases and service for almost 2 decades. They are very professional on both the sales (Susan Shulman is terrific) and service side. Our recent service was efficient, quick and thorough and typically did not disappoint.
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