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ZERO STARS Absolutely by far the worst and I mean worst customer experience I have ever had. Do yourself a favour and go to the any other dealership !!! nothing but problems been lied to since the start lied to about the truck itself then completely lied to about the warranty there warranty is useless and we got the most expensive one. Would write more but cut me off in my review bottom line deceitful and the min you give them the money your nothing and will have nothing but headaches
They looked after everything in a timely manner.
Being from out of town and only working on the phone justin and Teresa were excellent. Would buy from them again. Love my mustang. Thanks again blackstock.
Was a very positive experience, both Justin(sales) and Jim(sales manager) did everything possible for a comfortable experience. Definitely recommend Blackstock Ford!
Had a terrific experience purchasing my new Lincoln from Blackstock. No pressure from the numerous staff involved.
Staff was polite, courteous,and very professional,very knowledgable staff. we made the deal quickly and easily with no hassels. I would recommend this dealer ship to anyone looking for good prices and friendly professional service. From Brayden I purchased a 2019 Mustang and its a beauty ,has super great performance and handles like a dream , its everything I expected and much more.Ford has done a great job in building and designing these sport cars.Blackstock Ford will have the vehicle for U
I researched my Ford escape on their website. I sent my wife over to test drive the vehicle. She loved it like I knew she would. When I arrived back in town I went over and negotiated the deal I wanted and secured the terms in less than an hour and a half. The staff are very professional and a pleasure to deal with. No stress and not pushy. I highly recommend this dealership
Excellent service as soon as I walked through the door and love my new 2018 Ford EcoSport!
3rd vehicle from blackstock great place
Called ahead to arrange a test drive and the vehicle was ready (and arm) when we arrived. Matt was friendly and courteous. He did not push or get aggressive. We were happy with the deal we made and I picked up the car yesterday. Again, Matt walked me through all of the vehicles options and was understanding when I wanted to get back on the road quickly because of the bad weather. Mitch made a point of coming out to say hello and thank me for choosing Blackstock. I would recommend this dealership
Brayden was fantastic to deal with. He was courteous, patient and not pushy at all. Excellent salesman! My experience with Blackstock was exceptional and I’m loving my new Ford F-150!!!
Business Reply January 2, 2019
Hey there - thanks for taking the time to review us. We thought we already responded but looks like it didn't go through. Happy New Year!
Jordon was great very helpful and a pleasure to deal with
Business Reply January 2, 2019
Hey there, thanks for the kind words about Jordan. We thought we already responded but looks like it didn't go through. Happy New Year!
The friendly team at Blackstock Ford made buying a new truck easy. they were very knowledgeable about trucks and towing capacities, and did not pressure us to buy options that we would not need. They did help us pick out exactly what we wanted and installed the extras quickly. We will be back because of the great service at Blackstock Ford.
Business Reply January 2, 2019
Hey there Phil - thanks for taking the time to review us. We thought we already responded but looks like it didn't go through. Enjoy your truck - Happy New Year!
Our recent purchase of a new car has been our most relaxed and pleasing experience.The best part of it all was dealing with a superb sales rep.(Ross) and the financial services (Janet), who made all of easy to understand. For me, I give them an A+. Thanks Ross and Janet for a great experience.
Business Reply January 2, 2019
Hey there - thanks for taking the time to review us and the kind words about Ross and Janet. We thought we already responded but looks like it didn't go through. Happy New Year!
I purchased a new vehicle from Blackstock Ford, recently and was very pleased with the experience. Matthew, my sales person was professional, and very helpful. The whole experience was great. If your looking to purchase a new vehicle, pay the team a visit at Blackstock Ford in Orangeville.
Until Blackstock, Ive never been a fan of maintenance at dealerships. These folks are outstanding - great service, fair pricing, and most importantly for me - time. They schedule properly so they can take the vehicle in promptly and dont leave it just sitting. The person at the desk is knowledgeable and the cookies in the waiting area are worth the trip. There are Ford dealerships closer, but I havent found one better.
Business Reply May 28, 2018
Thank you for the kind review - hope our level of service is always this good.
Great job assisting me with a substantial warranty claim. Many thanks Blackstock!!
Business Reply May 28, 2018
Our pleasure! Thanks for the review.
Excellent sales team & service department goes above and beyond to meet your needs.
Business Reply May 28, 2018
Thanks for the review! If there's anything we can do at all to earn 5 stars on your next visit, please let us know!!
My experience was good no complaints the sale man was well spoken and up to date on your products Things move along well for I never hlot of time Every thing was taken care of in a timely fashon
Business Reply May 28, 2018
Thank you for the kind review, hopefully your future visits to us are always this pleasant!
Great service great experience great staff
Business Reply February 26, 2018
Thanks Anne for the generous review.
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