I am sad to say t...
I am sad to say that Hoshi is not what it used to be. The customer service has become atrocious. I just received a delivery order in which the soy sauce and tempura sauce were packed on the top of the main bag in small containers and the soup on top of the salad in the 2nd bag. All of the liquid had leaked from the containers on the top of the bag down onto the food below. This seemed like poor packing. When I called to complain they basically said :tough luck, delivery company's fault."