I asked for highlights and a cut. I wanted a low light and a blond highlight that were thicker and more dramatic. The stylist said she understood what I wanted and as son as I saw the color I was unhappy. The hair looks like one color and I probably would have got better results out of a box. The cut was fine as it was just a trim. I’ve called to complain to get this fixed and hopefully they will try to make it right. I will never go back to this place and I recommend people stay away.