Staff are incredibly rude and miserable to customers. So I called them to ask if they had my delivery (as the tracking number said it had been delivered) and she told me to call back in ten minutes. I did call back, 5 times and she hung up on me several times. We hadn’t had an argument previously? I called from my work cell and she picked up right away to make me wait on her version of “hold” for another 10min. After determining they did not have my package, she hung up on me without a bye.