By katielee345
November 14, 2014
Absolutely ridicu...
Absolutely ridiculous. After going in three times to getymphone uparaded and trying to pay out my contract, they told me their system was down many times. I tried to pay with my credit card for my new device and they assured me it didn't go through because the system was down. Days later o see that's credit card has been charged twice for the same amount from this location. When I went back they instructed me to call telus to get them to refund me. i ended up having to call and go into the store a number of times and it took a grand totally of 3 weeks to finally get my money back. So very disappointed. I will never deal with telus again.
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