Yellow Cab Company Ltd. Vancouver Taxi Service is an owner-operated company serving the residents, tourists and business professionals in The City of Vancouver and surrounding area since 1921. Yellow Cab prides itself as being the leader in the Vancouver taxi industry in British Columbia and is presently the longest operating taxi Company in the Lower Mainland of British Columbia. With a fleet of 249 taxicabs on the road, available 24 hours a day, Yellow Cab features 37 Wheelchair accessible vans and more than 200 hybrid electric vehicles, making it the largest taxi company in British Columbia. If you need to catch a taxi from downtown Vancouver chances are, the first one you will see is a Yellow Cab Vancouver. Yellow Cab also offers more direct lines in hotels, restaurants, nightclubs, and retail locations than any other company in the city. An attractive feature of Yellow Cab is that most of its 321 shareholders are also active owner operators owning at least one half of a taxi in the Yellow Cab fleet. The pride of ownership is obvious when you view the well-maintained vehicles, which are cleaned inside and out on a daily basis. Yellow Cab provides its drivers with the most comprehensive training program in the Lower Mainland. Perhaps one of the most important factors of our success is our commitment to providing the highest standard of customer service. Our team of managers consistently monitors the fleet of vehicles and the performance of our drivers to ensure our customers receive only the most efficient, courteous, safe and comfortable transportation service. Yellow Cab has the most technologically advanced computerized dispatch system in the Lower Mainland. Using global positioning satelites or GPS it handles between 8,000-10,000 calls per day. This system assists in connecting customers to taxis in the most efficient manner possible. Winner of The Consumers Choice Awards, which is in association with The Gallop Organization who survey a large cross-section of consumers across the Lower Mainland. Yellow Cab has been voted as the Best Taxi Company in the Greater Vancouver area each year since 1999.more...See more text
not only did they not show up when we ordered a taxi to take us to vgh last week but I watched a driver sit in his cab on w broadway blocking the bus lane for five minutes today waiting for a very crippled man while he struggled to get into the backseat and was unable to close the door.I walked up myself and assisted the man get his feet in and closed the door, all while this lazy, useless driver sat watching. What shameful behavior!! Are these the low standards of yellow cab employees?
I had pre-booked a wheelchair taxi to pick up my dad after he attended my sisters wedding ceremony in Vancouver. After waiting for 20 minutes past the pick-up time with no phone call or e-mail message, I tried calling their number to ask where the taxi was. I finally got through to dispatch 10 minutes later, and all he said was that it was bad weather and they were busy. What is the point of pre-booking, if it cannot show up at the right time?
Had a quick ride to YVR but when I payed the fare with Visa card, it seems I entered a tip of 34.00.
The fare was 34.00 I am sure the amount I entered 5.00 for the "tip" which would be more appropriate. Not sure how the tip got to 34.00 afterwards. I should have done a better job at checking my receipt. Should I have expected a little more honesty from the driver?? I think so. Could he have questioned the tip amount?? I think so.
Will I take another Yellow Cab anywhere?? I don`t think so.
