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Great service… every thing handled as promised… would highly recommend… will be back
All I can say is Wow!!I had another dealership do upgrades to my car stereo less than 2 years ago and it blew up on me,it also cost me at that time almost 3000.00 dollars.I just had these guys redo my car audio for only 2000.00 and it sounds awesome.My name is Harold and their service is second to none.I am also 64 years old and know a thing or two.Wow,Wow,Wow !!
I have used this shop for auto stereo repairs & installs for over 15 years. Good product recommendations, very knowledgeable owner, Ken, and top rate work. Honest & competent. Highly recommended.
SOUND SOLUTIONS ON COLWOOD STRIP: For all ur car & home stereo needs...go 2 Sound Solutions went there w 10 mins to closing hours and the father/son team stayed an extra hour for install!!! AND GAVE a GREAT DEAL!!!Awesome guys !!!
Ken is a fountain of information is you need help with audio or video solutions he is the guy to see, dont bother with anyone else. One stop shop
Very few places like this store. They are awesome ang well worth the great price they gave me alot more than I hope for in sound. Never had a bad recommendation or service. The installer who does a meticulous work and has a wealth of knowledge. Fare price and super personable.
lairs cheaters and will drop u like a stone after they take your money
Just terrible overpriced, horrible service
Business Reply February 4, 2018
Hello I like to apologise if you had a bad experience in our store. It is certainly not our intention. If you are willing to give us a second chance, I would personally make sure your visit is a pleasant one. As for prices, if you find a similar product sold at a Canadian retailer for less, we will be happy to match that for you. Unfortunately, we can't be on top of every single item, but we will try our best to satisfy you. Looking forward to our second chance. Thank you Ken Eshtiaghi
Dont waste your time... told theres warrenty but if you actually call the companies there is no warrenty its done through sound solutions... and getting any kind of warrenty out of them is world war 3 in its own... it should never be this way highly not recommended top end products break within 3 months and again no warrenty even when told otherwise
Business Reply August 10, 2017
Thank you for your feedback. All products sold by our shop have manufacturers warranty. Some warranties are more strict than others. The product you had issue with has a full one year warranty from date of purchase if installed by an Authorized dealer or if installed by a certified Installer. It has a 90 day warranty if you install by yourself. Unfortunately, you did not qualify for any of their criteria. I have contacted the manufacturer and they are willing to help. Please give us a call.
I don't believe that the other ratings for this company can be legitimate based on my experience. The work was never completed and I was never refunded for the overcharge as agreed. My emails and phone calls go unanswered.
Business Reply August 10, 2017
Thank you for your feedback. We certainly try our best to keep in touch with all clients. we had an scheduled appointment for you and your last minute email to us was to cancel the appointment due to, you wanting to leave house for food. The overage was caused by a cheque you wrote from a USA account and we had no control over it, your refund was to be applied to the next invoice as mutually agreed. We understand you are only in town once in a while and we'll do our best to accommodate you.
Great service. Tested with quality products. Generous extensive knowledge about the product you purchased. And they guarantee the integrity of the product and of the maker's responsibility for the repair of replacement of defective parts. 33 years in business. And the old customers keep coming back because of the proven and trusted service. The existing consumers that patronizing the company continues to recommend their friends and acquaintances who need their services.
The best products, the staff is always friendly and knowledgeable, install has always been done quickly and properly. Great prices! If you know anything about stereos , you'll go here! If you don't know anything about stereos, you should go here and let them teach you something! Not on commission so they take time finding exactly what you are looking for.
Sound Solutions is the absolute best place in Victoria B.C. to get any audio, whether it be home , car , RV or boat. this place is top notch . great service and friendly, knowledgeable staff . They also host amazing sound competitions . If you go any where for your audio needs , make SURE it is sound solutions!
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