At Athena Small Equipment Repair, we know you need to get that job done! That’s why for almost 25 years we have made it our mission to get you back to work! If you need your tools repaired, that’s all we do, so whether it’s a small cordless Milwaukee drill, a Bosch jackhammer, a Burndy hydraulic crimper, a Greenlee pipe bender or a Dewalt air nailer, we have the knowhow, desire, & long term experienced mechanics to get you back to work! If you simply want to buy the parts & do it yourself, we have thousands of parts on hand, or if we happen not to have your part in stock we can simply order it for you! We are an Authorized Warranty Service Center for Bosch, Milwaukee, Dewalt, Burndy, Greenlee, Hitachi, Walter, Porter Cable, Bostitch, Fein, Metabo, Wobble Light, American Sander, and Collomix.more...See more text
Knowledgeable staff and great service. I brought my Ridgid grinder in for a rebuild - no parts available so a new grinder was shipped to my door! As a bonus - it was the 7 inch model not the 4.5 I brought in!!
I brought my sick DeWalt air nailer in for resuscitation. I was not in a rush at the time. That changed and I explained that to the awesome front desk lady. She checked on its condition and said it was waiting on parts from the manufacturer.. We all know what that means TIME unfortunately beyond anyone's control. I explained that was sad but I get it.They said they would see what they could do. Later in the day I got the call it was good to go!
YOU GUYS ROCK
Thank you I'm a client for life!
I have used Athena for the last 12 years for fixing all our Bosch, Greenlee, Burndy, etc. tools, they are very professional, but more important they are an honest company and if it can be fixed in a timely manner it is, and if it shouldn’t be fixed they tell you. The sign of a successful company is how busy they are, take a look inside success is every ware.
I brought a circular saw in on July 7 2014 to have the broken quick-release replaced. Just picked up the saw on January 2 2015. I would never bring another tool here.They blamed DeWalt for not sending the part. Inexcusably slow--I'm lucky woodworking is only my hobby, I guess. At least I'm set up for the summer of 2015.
Hi. I'm sorry your experience was not pleasant. Believe me, I understand your frustration, as it is equally frustrating for us when we can't seem to get the parts we need to get the tools repaired in an acceptable amount of time. It is not in our best interest to have peoples tools that long as they obviously get upset, as you are. I've worked hard for over 20 years to establish a good reputation & when we took over for Dewalt when they closed their factory service center here in June, it threw us for a loop with the massive volume that came in. We almost immediately had to move & had no time at all for preparation. Never-the-less you don't care about that just as I wouldn't if I were in your shoes. But just to show you how sorry I am for your unpleasant experience, I will offer you a 25% discount on your next repair if you ever choose to come back here. Just print this letter out & bring it to me personally. My name is Gwen & I'm the owner. Again, I apologize.
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