Kal Tire in Winnipeg is here to help you enjoy safe travels with tires, custom wheels, brake service, wheel alignments & more. We bring you the best selection of brands, prices & genuine service.
Terrible customer service. I was standing there for half an hour,,3 agent were supposed to serve customers, 1 of them dealing with customer, the other 2 on the phone for half an hour, one even didn’t talk, just holding the phone. Careless about people who were standing in line up. Never go to this place again.
We're sorry our team members were busy on the phones. We are currently working on a system that will free our team members up to assist customers who are at the store.
By Jame5217
September 22, 2017
Service is awful at lagimodiere, Pembina and Mcphillips locations. Yes I have a lot of experience with these people. The staff are for the most part very unfriendly. Waiting times to fix a flat tire are in the 4+hour range. Don't be fooled. Kal Tire is not customer service oriented.
We apologize we have not been able to meet your expectations.
By tbgo3259
September 11, 2017
Customer service at Kenaston store very poor when there is a problem caused by them. After 3 weeks of phone calls which were NEVER answered finally Fabian came to the rescue and got the part they lost and installed it that same day. Chris N tried to help one day but seemed to forget us.. Fabian was the only one out of several people we dealt with who followed through and solved our dilemma. Thank you Fabian. Sorry we won't be back j
