Quality Carpet Cleaning's roots go back to 1981 when Gary Lawrence put his first rig together and started knocking on doors offering his 5-Step Cleaning Process. I joined Gary as his partner in 1987. Later that year we formed Quality Carpet Cleaning, Inc. and have been operating as such ever since. Our beginnings, like many small businesses, were humble. Gary slept on a futon in our dining room/company headquarters to save money. I drummed up business one phone call at a time (the internet was years away); and my wife, Connie, kept the books (as well as a day job). more... See more text