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Had my sofit and facia done 2 years ago, the siding guys were awsome and were very professional, and the work was done right the first time. The roofers were a different story. I've had to call them back here numerous times over the poor quality of the roofers work. I called again 2 weeks ago because my work still isn't done correctly, they sais somebody would come out but nobody has. I DO NOT recommend them for roofing, however the siding guys were great.
Business Reply June 2, 2016
Hi Eddie, I am very sorry to read about this, can you please give me a call at the office so this can be rectified. Our customers are our number one priority and I'll be more than happy to address your issue. I've tried to look you up under Eddie G and I can't find anything so please get in touch with me right away and we will resolve this. Mark
They seem to have an answering service and the company doesn’t call back. My house is under three years old, and they put my roof on which leaks. A guy came out in the summer and said he would fix the roof, and although I specifically asked him to call me when complete he made it sound like an easy fix and there was no need. I fixed the damage caused by the leak only to find it was still leaking all along. I called again and nothing back so I have to contact another company to fix.
Business Reply February 10, 2016
Firstly I am very sorry to hear about this experience you've had. We are working diligently to rectify any outstanding issues any of our customers may have experienced. If this hasn't been resolved please contact the office and I will personally investigate to find out what happened. Our customers satisfaction is our number one focus. Thanks for your feedback and I hope we can work together to resolve this matter for you. Regards, Mark
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