simply revolted
I called six hours ahead to make a reservation as we were coming out of town Crystal took the reservation for 12 people as it was our goddaughter's birthday. She asked for my cell phone # but at 8:00 pm as was the time for the reservation, it was given to a party of 10 not even confirming the name! Then we sat down to order and were advised right away that there was no caesar salad (what am I doing here?) the kids under 10 on Monday nights eat for free there were 4 kids and they ran out of chicken buddies, they charged me for one child. We asked for napkins at least 5 times non were brought. The girl who served us was also quite rude- forgot her name. Blonde with round glasses Hoiday Civic Monday August 4. Then when she told us that there was no caesar salad she was willing to give us more bread DUH it comes with UNLIMITED bread. When we had paid for our meal she stood there patiently waiting for a tip. The people that we were with had paid but my goodness she would not have gotten one penny from me. PATHETIC image for this franchise. MANAGERS AND OWNERS ARE YOU NOT AWARE OF YOUR STAFF- MAYBE YOU SHOULD STICK AROUND MORE OFTEN AND PAY ATTENTION............................................................................UNPLEASED, REVOLTED, DISGUSTED