I have always had a positive experience at the Newmarket store. Especially considering that the floor staff is very busy. Cashiers always efficient and professional. Well stocked, neat, tidy. Online orders also very positive.
Takes 5 days for a curb side pick up and when one calls, they cut you off and literally tell you to deal.
Ask how to get refund, due to needing the stuff earlier and no point waiting 7 days, told to wait until confirmation anyway and go in store and return it.
I recently with Covid restrictions in place visited the Newmarket store and had a friendly greeting from the staff and directed to location of purchase and had a friendly cashier checkout. It was a great experience.
Saw three one star reviews and figured I’d chime in. I’ve been coming to this location since it’s grand opening (Leslie St, Newmarket) the closest location prior was Whitby,ON. Staff, stock and enjoyment have always been great. I’d typically check online for the products availability before driving in to ensure I was getting what I needed. Returns have been hassle free and friendly. I stop into any location as a see them, always a fresh take. Cheers
