Soontorn Bahn Thai Restaurant
3.5/5
Details
Information
Reviews
Location

Cuisine type

  • Thai,

Features

  • Restaurant With Parking,

Atmosphere

  • Casual,

Products and Services

  • Good For Groups,

Languages Spoken

  • English,
Location
210 Lakeshore Rd E, Oakville, ON L6J 1H8
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Soontorn Bahn Thai Restaurant

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3.5/5
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Restaurantica12
By

It's a good to eat in Burlington area. I would...

It's a good to eat in Burlington area. I would recommend, if you want quick, fast and inexpensive during lunch hours. The food was good but not great, however it's under $10 budget

Atmosphere: 3/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

Appetizers came at all different times, we...

Appetizers came at all different times, we constantly were asking where items were as the soup arrive 15 mins. after other appetizers. Initial drinks took over twenty minutes to arrive with one still missing, don't order as they are terrible. Main courses we good but again the service was terrible. Missing silverware and no water or drinks arrived until after the meal, even though they were order with the meal. Overall food is alright service is lacking terribly.

Atmosphere: 4/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

By far the most horrendous experience I have ever...

By far the most horrendous experience I have ever had at a restaurant. We had a reservation for 8, so we arrived and were seated. We waited 20 minutes and we had not been attended to by anyone and so we got the attention of a waitress who was scurrying by. She took our drink and food orders, as by then we'd had plenty of time to scour the menu. We waited and waited and our drinks did not come (not even water) and after we had been there for about an hour they brought our meals out. Our drinks still had not been served and thus we expressed our frustrations. They promptly brought us our drinks and we enjoyed the food which was overall exceptional. We ordered desserts which came fairly quickly, and then we asked for our bills. The waitress came back 20 minutes later and told us that our orders had not been recorded, and asked us if we could dictate to her everything we had ordered. We did so, and made it clear once again that we wished to have seperate checks, but lo and behold she brought one bill with everything on it. At this point we were all losing it so we went up to the bar beside the computer to help them correct the bills, and they again printed them incorrectly. We ended up having to write down on paper which items went on which bill and we finally got things straightened out. I cannot emphasize enough how terrible the service here was. We did not have one specific waitress, but three or four who we had to flag down each time we needed something. When we were leaving we requested to speak with the owner but were told that he was in Thailand. Unless it was a family emergency, there is absolutely no reason the owner should have been absent from a restaurant which was just in its experimental stages. We arrived at 8pm, were ready to leave at 10, but did not leave until 11:15. All of us were apalled by our experience, and we plan on never again dining there.

Atmosphere: 4/5
Food: 2/5
Service: 1/5
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Restaurantica12
By

The beef red curry was made from re-heated and...

The beef red curry was made from re-heated and inside was still cold from freezer and so watery never again!!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP

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