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I love this restaurant, the food is the best I have had in all the sushi restaurants in durham region. My better half and I go there at least 2 times a month. The servers do not speak english that well however I have never had an issue with any of them being anything but friendly with me. My boyfriend doesn't eat sushi and yet when we go there he always leaves full as they have so many other choices on the menu. I think it is funny how only people with bad reviews seem to post on these sites and make it look like the good restaurants (small ones that are not a chain) don't know what they are doing. I have eaten at this restaurant easily 30 times and have never had a bad experience and NEVER have I gotten sick from this food so I think the previous posters child had the flu.
This place is the best!! My mother and I eat there regularly... so much so in fact, that the staff know exactly what it is that we will order. :) For my 90 yo mother to eat anything other than meat and 2 veg, it just has to be good and the food is outstanding. All of the food is fresh and cooked to order so you may have to wait a little if the restaurant is extremely busy, but it will be well worth the wait. Go and try the food, you will not be disappointed. :) Love, LOVE, LOVE IT!!!!
Shortly before we moved to Oshawa I discovered Sushi. As a treat we went as a family to Tokushima. The food is absolutely amazing, which is why I simply enjoy eating there. The servers are friendly, though sometimes slow picking up orders, getting refills, orders do get mixed up at times, dishes forgotten etc, and the staff are quick to try to make things right. The decor isn't anything special and they are slow removing Christmas decorations. However I go there for GREAT SUSHI and as long as the table/dishes/cultery are clean, the staff polite and friendly we will keep coming back.
My wife and I are huge fans of Japanese. I've been to Japan so I know how it is supposed to taste. The service here, is sometimes forgetful and never very warm but they are efficient as a rule. Value for the money cmon it's all you can eat. We do this place for lunch. I have been to most of the AYCE Japanese places here in the region, this one ranks top 3.
What a completely horrible experince. The service was the worst ever -- they screwed up every single order and every single bill. They didn't have anything vegetarian on the menu (I've never had so much trouble explaining what vegetarian meant!). I asked if they could make a veggie stir fry, and every waiter, cook and manager in the place came out to ask me what I wanted. (I felt like I was asking for baked dinosaur or something equally bizarre). They seriously looked at me like I had two heads when I asked for stir fried veggies and tofu. Eventually I got a veggie stir fry that was pretty good. But it was a nightmare getting it. And other people I was with asked for things that they could only get at the buffet, i.e. they couldn't order them (but they didn't want the buffet). Throughout the meal, the staff repeatedly pushed their arms in our faces and over our meals while reaching for dirty plates or handing someone something. Then they proceeded to give everyone the wrong bill and charge bills to the wrong credit cards, etc. It was laughably bad.
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