They are DHL, Canpar & Loomis. They dont answer the phones ever. The organization of the depot is embarrassing. Even when you go there they dont know whats going on. Theres zero communications between the main office & Depot. Ive wasted allot of time to get my parcel from them. Not to mention the fee I was charged.
Impossible to get them to link up with the instructions on their own web-site. Impossible to get a phone number in order to correct their system problems. Useless.
Found a completely illegible delivery notice on my door today. Only thing readable is scrawled must sign in person. I have not ordered anything. Notice says will return in one day (no time provided). Tried # on note to get info and book time someone could actually be home (most people work during day). 20 mins on hold, only to be shunted eventually to a full mailbox. No Sat hours on web site. No means of contacting. Utterly useless. Pls never use Loomis to send anything to me.