Jack Astor's welcomes you to their restaurant. They are conveniently accessible by public transit but also by bicycle and are found in a location filled with restaurants, stores and parks.
Our first time and last time here as we waited 15 minutes after ordering our drinks to receive it. Our food took half an hour to come out ( we went at 1PM)! The kids’ pasta was horrible as my kids didn’t even take a second bite?. The Pad Thai sauce tasted like something you could buy in a jar. High prices for less than stellar food. The service could be faster and if the food can’t improve at least lower the price!!
The food was excellent and a reasonable price. Love the hamburger was homemade no frozen meat pad here, the chicken with bow ties pasta was amazing.
the appetizers was also great spinach/artichoke dip.
all 3 of us love it. Great service also.
Was out for a quiet night with my wife during a week day i had the Fish' n chips they were very good crispy and fries excellent . The tarter sauce home made only better. Portion size good. Recommend medetranian chicken sandwich. Very tasty. The servers were very kind and helpful found it strange that we had five, yes five servers at various times. Yes they were all attentive. We will be back soon with our two kids.
We visited this restaurant in the afternoon during the week and the hostess wasn't very pleasant. When we asked for a table for 6 she looked ta us like we were nuts and said "well do you have a reservation? you know we are very busy!" She wasn't nice about it either. Umm 1:00 in the afternoon...on a weekday.. and at Jack astors.. would you think to make a reservation??? Come on... We walked out.
I visited Jack Astor's less than a month ago and had a wonderful meal. Despite coming at a really busy time we had a table well under the wait time we were told. The waitress serving us was the best waitress I have ever had. She was personable, polite and prompt. The food was fantastic I absolutely loved the sweet potato fries! We will be back soon!
Great Atmosphere- Especially in Bar Area or Patio!
Great place for dinner... convenient location in Durham and close to the Movie Theatre for a night out. Atmosphere in Bar area is great, especially when a game is on. Patio is also great in the summer... had live accoustic band one night. Good food and tonnes to choose from on the menu- all for reasonable prices.
I went to Jack Astor's with my family for a family celebration. My wife and I ordered steaks, and although they looked quite nice, they lacked any flavour. Instead, we should have gone to the Lone Star just across the parking lot. However, the kids did enjoy their CHicken Club pizza and Jalapeno Burger.
This has always been a favourite of mine since they opened their Whitby location. Great food, great service! Once had pasta that was a bit cold because they were very busy, but it was promptly corrected and the manager even provided complimentary dessert for the trouble. I love how everyone there seems to work as a team. Also eaten in the bar and loved all the tv's and bottle throwing by the bartenders. As mentioned by others, be sure to make reservations in advance as this place can be very busy...but for a good reason!!
I have been to this restaurant on several occasions and have never left disappointed. I have been with a party as large as 25 people, as well as an intimate dinner for 2. The service is incredible and the wait staff friendly and accomodating. We enjoy the atmosphere in the bar area, but also know when we want something a little quieter to sit in the dining room. We frequent restaurants all over Whitby, but we always know if we want a tried and true meal to go back to Jack's.
We sat at the bar (because the restaurant was pretty busy) and had the best time ever! The three bartenders that we're on were fantastic and skillful! Our service was exceptional and made even more enjoyable by their bottle flipping which kept us entertained throughout the course of our stay. The food was delicious too! We'd deffinetly go back anytime!
Nachos were probably the best part of the meal, and were fairly large for the price. We ordered our drinks, 2 pops, and I had a coffee. The coffee was lukewarm, and during my entire meal, I never received a refill. My wife had the burger, which she said was fairly bland. I had the peppercorn chicken pasta. It tasted like something that came out of a box. The service was horrible. Customers had to go out of their way to flag down servers, as it would seem they would dissapear randomly. As a matter of fact, the only part of the service that was good, was the hostess that seated us promptly. We decided to try desert, some apple pie thing, I believe. It ws OK, but not worth the 5 bucks.
In December 2006, my aunt had flown in from Belfast
Northern Ireland for the funeral of her daughter. Emotions were
stable but sombre. We had decided to go out for a meal as some
form of "entertainment" for our bereaved house guest. I suggested Jack Astors in Whitby, as I have had nothing but fantastic experiences with their Scarborough location.
After being seated, our server disappeared. I had to get up and speak to another server about getting some drinks and possibly some food. In short order, our drinks were brought to us and our food orders taken.
Approximately 15 minutes after our orders were taken by our captive server, our original server appears and blanks us as we inquire about our appetizers. Only after my aunt physically got out of her seat and blocked his passage did he acknowledge us, and promised he would check on our appetizers.
Just over an hour later, our main courses had arrived. There was some confusion when our original server and another server brought my mother's hamburger. The assistant server laid the plate on the table and explained the burger was rare. Our original server promptly corrected him and exclaimed it was well done. The two scurried off to check on our appetizer which would now follow our main courses. My mother, being suspicious, cut the hamburger in two. Our eyes bulged as blood flowed from it, flooding the plate and soaking the bun.
When our original server returned with drinks, but no news of our appetizer, we informed him the dish was wrong. He offered to "throw it back on the grill." When my mother asked for another hamburger, he gave the excuse that it would be another hour before it would reach the table. My mother was given a menu to choose another main course, however, everything she selected would have produced another hour long
wait, according to the staff.
Out of desperation and starvation my mother settled for a bowl of McDonald's-style French fries. Most of which were cold. Shortly after the arrival of my mother's second "main course," our appetizer arrived. The manager explained that the hamburger, and the late appetizer would be discounted from our bill. As we pulled apart the bread, we found that it was still FROZEN IN THE MIDDLE!
Upon tracking the manager down again, he explained the whole "meal" would be discounted from the bill. With all the running around and staff hovering over our table trying to rectify the situation, my pasta had gone cold. At this point, the manager offered us dessert or drinks on the house. Before we could order anything, the manager produced our bill which was voided and wished us a good night. This was our hint to leave. So much for our dessert and drinks.
It is absolutely disgraceful that the appetizer would follow the main course, but grotesquely comical that the manager's "good will" gesture, of providing our appetizer free of charge, resulted in food that was not only substandard, but uneatable.
We started off with the brushetta which is uniquely different from other places, but extremly good and liked by my guest as well. Then for the meal i had a , i belive a 12 ounce butter brushed steak. It was absoulutly amazing. Cooked exactly the way i wanted and tasted fantastic. I had mashed potatoes which were alright. I had the Lava Flow alcaholic beverage which was also very tasty and came in a big glass. The steak and drinks are obvioulsy pricy but all worth the price. The service was amazing and everything i ate was perfect.I had a great experience here.
Excellent excellent. We showed up on a Saturday...
Excellent excellent. We showed up on a Saturday without reservations and they were more than accomadating to us.
The waitress was awesome with the kids at the table.
Great food. Everytime I go here it is good.
Keep up the good work.
