Indigo Park Canada Inc

Had a monthly reserved parking stall at lot 249 for years with impark, Indigo contacted me with 48-hour notice they were taking over.. by the time I signed a new contract that requires $25 activation fee. today I walk to my car to see a parking ticket for $65 didnt leave enough time for their customers. Im going to get the new pass tomorrow and will be fighting the ticket and activation fee... horrible start not sure if I want to be associated with this company

I parked in the 6th ave lot on April 14th. It was expensive at $15.00 on a weekend. I learned others like the Telus Convention reduce theirs to $5.00. The machine caused a lot of trouble and customers were backed up. I had to input the information three times. When I returned to my car I had a parking ticket for $65.00. I phoned the number on the ticket and was asked to send the ticket and receipt. I did this and received a discount down to $25.00 for a ticket that had been paid for!!!

Ticketed at a building I have an Indigo tag for. A repair man was in my stall, I parked on nearby boulevard, that is not reserved parking for others, and displayed my tag. Still got a ticket. If parking was a sporting event, Indigo would get 2 minutes for unnecessary roughness, and 2 for unsportsmanlike conduct. A legitimate ticket is painful, but at least understandable if a rule is broken, but this one felt a lot like a money grab, plain and simple. They missed the one about using power well.

I got a ticket for being 10 mins late. I was stuck in the doctors office with a procedure that took a bit longer than planned. The lady on phone was extremely rude and arrogant. I will pay but I just wanted to let anyone know not to park in their lots ..I can understand the ticket ( oh well... ) but I can not understand the way I was treated ..If you move your customer services to India you should also align them to our culture

Indigo claim they have 30 years of parking experience but they are slack on their automated parking system! In this modern and computerized DAYS parking is done with a VALID TICKET once payment is made on the digital PMT system. Display of parking receipts on vehicles for Parking Violation Officers is no longer required.The Parking Violation Officers should identify violation using thier automated payment system and not depending on their customers' ticket displayed on thier cars.Indigo STEP UP!