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Although Jason at Independent is friendly and well-intentioned, he is incredibly unreliable! He is very inconsistent when it comes to responding to emails and texts in a reasonable timeframe, changes plans last minute, and has completely no-showed now on TWO separate occasions with us, not even a call or text to explain why. Very frustrating when I have taken time away from my own contracts to wait for someone that wont show. I would never hire Jason and strongly recommend people look elsewhere.
We have used Jason @ Independent Cleaning to clean our furnace and ducts for many years and he has always done a great professional job. He has also cleaned our chimney and fire place did great work.
Business Reply December 23, 2014
Thanks for the review Sandra, looking forward to seeing You both again! Jason L
We have been using Jason for several years now and are extremely pleased with his professionalism and mannerism. He is very courteous and knowledgeable and his WETT Cert. was extremely important to us. We have both a gas and a wood burning furnace and needed the expertise provided by Jason. Price was also very affordable for the service he provided. We would highly recommend him to anyone.
Business Reply December 17, 2014
Thanks for this review, I'm looking forward to serving You in the future!
Had Jason clean my gutters cause I was getting a leak in one corner and worried about ice buildup in the winter, did a fantastic job.
Business Reply December 17, 2014
Thanks for this review, have a safe, and fun Christmas!
I had my woodstove and chimney cleaned and inspected by Jason the past two winters and found him to be professional, knowledgeable, and thorough. I was very happy with the level of service and the cost was reasonable. Sabrina
Business Reply December 23, 2014
Thanks Sabrina. Hope you enjoy a good fire this Christmas! Cheers, Jason. L
Worst service ever! Booked an appointment with Jason Light almost a month ago. He didnt show up, so I called him and he told me he wasnt coming anymore today. He couldnt have called me before the appointment? I took the day off work. When I told him he should have called me he said to find someone else and then hung up!
Business Reply December 16, 2014
Hi Joe, When I explained to you that I had just got my truck and trailer out of the ditch, and couldn't make our appointment but would have to reschedule, you were very angry and uncooperative. This is why I suggested that you find another company. I'm sorry about the inconvenience, hope you have better luck using another company. Jason Light
I am very disappointed with the lack of professionalism from this company. I had booked a chimney inspection/clean, and the guy never showed up. Hesitantly I re-booked, and guess what, a no show again! No phone call either. In what world is this how a professional business operates? I didn't reschedule, and won't be using their services in the future.
Business Reply December 17, 2014
Hi, I don't know who You are, but I would like to properly respond to this review. Please call me directly at the number listed above and we will address this professionally. Jason L
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