I dropped off my pea coat (which I had owned for 4 years previously) for dry-cleaning, and some time after picking it up I noticed that the faux-leather trim was PEALING all over the coat. I called them and they absolutely refused to take responsibility for it! They ruined my coat and I feel like I have no recourse. DO NOT go here without photographic evidence of all your items before and after pick up.
Are you the owner of this business?