As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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I sent a package C.O.D. It arrived and was claimed. They are sending me bills that I owe them for sending it. And the staff needs to be trained for their job and how to deal with the public.
I dont how this company can be in business. I called wanting to track a parcel that was to be delivered first thing as the store was to open. I sat on the phone (on hold) for a long time and still got nowhere. I wound up having to drive to the business. This is with a tracking number. Had I known this I would have went through a different company to deliver the parcel
I Feb./18 I had parcel misdirected to address two blocks away from my home address, when parcel clearly had my correct address on it. If not for the honesty of the person at that address I would not have received it. Last week, I had another parcel, this time from AMAZON, and driver said there was no clearly visible address - when there is a reflective sign on a trellis facing the street beside my drive way. This package had to be picked up the next day by me. Same story this week!
