DO NOT GO HERE! Awful sales rep and service centre. My vehicle is under warranty and they will NOT fix it. The receptionist in the service centre put the phone down mid conversation and started ordering lunch off a coworker. The head manager told me “all those companies that say the customer is always right are out of business”! Be aware they are just after your money and are NOT out to help the customer. After all I went through I went to pick up my car from the service centre and they handed
Worst service ever !!!!!!!!! Was charged for a recall!!!!!! They forgot to reset my oil change gauge on my previous visit which caused my exhaust filter to fill up without being able to regenerate on my ram 1500 diesel. Brought this to their attention and they said there was no proof even though for a diesel every 10,000km you are recommended to get an oil change and I had one 6000km ago what a joke!!!!! Never returning!!!!!! $700 later
One star is the minimum, if you appreciate your time do not take your car for service here. Very rude and not polite, I made an appointment two weeks before taking the car in for a recall and oil change service, told it was going to be 2 hours work, at the 3 hour mark I called them for an update I was told they were not going to do the recall as they have no people to do it. Walked back and notice my car just getting in for the oil change after 3.5hrs sitting outside. rushed the oil service.
Dealer does not honour list removal requests. I've now asked to be taken off their contact list twice, including once (the first time) in person, and I continue to receive calls and junk mail from them.
I brought in my car about a year ago for an oil change and a checkup. The car never drove again; they took the oil out, and then wanted to charge me $600 for a new oil pan because the oil plug was stripped. They blamed the previous technician for stripping it. That plus a bunch of other upco
I went in yesterday to see an used car, they didn't even bother in cleaning the car, and the car was leaking water from the roof, overpriced for the condition of the car, so we did not agree on a sale price. Today the Manager called me and ask me at what time I was going to be back, I told him that I already bought a car, the manager thank me for wasting his time and then hang up, really? How unprofessional and rude person!
Shame on you guys! I don't recommend this place to anyone!
Never goona recommend anyone damage my Rims when I drop my car for patch my tires.and not even compensate instead told me to call icbc to get new rims.tottally dissatisfied..
Helpful staff and a friendly Sales Representative that really made an effort to get the deal done.The new truck is working fine but I had the previous model (2008) so it is not a totally new experience.
Have no problems recommending your dealership to friends and or family!! RG.
Have dealt with their parts and services department. The service you receive is much better than any other Vancouver Chrysler dealership in Vancouver. I'll recommend this Vancouver Chrysler dealership.
