Thank you for taking the time to submit a review. We delivered your vehicle to you and unfortunately it had major engine issue. We hope that you are please with the resolution. Have a great 2019.
By rach1863
May 24, 2018
Steer clear of this one. Tried to add on an extra 1300 dollars to the sale price for no reason at all. We were treated like an inconvenience the whole time. Loved the car, price was reasonable too bad they suck at customer service!
We hope you enjoy your vehicle but give us a shout to discuss any issue with our service manager 613-257-3988 so that our customer service can learn and do better next time.
By wade8596
March 18, 2018
I had my Escape into March Ford for an oil change on 03/06/18. When I got home I reviewed the Vehicle Report Card & noted that the next oil change was due at 80,053 km. Since my vehicle had 100,000+ km I checked the oil level. The oil level barely showed on the dipstick! I had to add 1 litre of oil to bring the level up to the required level. They can not even do a simple oil change. How well would they do a brake repair. NOT RECOMMENDED.
It is unfortunate that this would every happen. The dealership is under new ownership and new name, Carleton Place Ford and we hope that you will stop in to give us a try, we are certain we can take care of your automotive needs.
