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This has to be the worst can I say worstest experience in my life. The chicken was pink and very undercooked in the middle. I asked the waiter to have it cooked to completion and he acted as if I was asking him to part the Red Sea - after consulting the cook he came back with the chicken that was now blackened chicken and tassted like softened leather. We asked for more sauce - figured we needed something to soften the leather and the confused waiter told us we could not get more - then I think he went to the cook (I use this term very liberally) and they sent the sauce (something happened with the sauce its way to our table - it was curdled). The waiter never refilled our glasses. Avoid this restaurant - even if the food is free avoid this restaurant the food is bad.
This restaurant is way overpriced for the poor quality flavor of the food! I don't mind paying high prices as long as the food is worth it. But $15.99 for a plate of plain spaghetti with sauce?! It tasted like they opened a can of tomato sauce and mixed it with a can of chopped tomato. I don't typically have to add salt to my food but at My Cousin Vinny's you have to add lots of salt and as much parmesan cheese as possible. I used at least half a cup of parmesan and still it was horrible. They don't use seasonings or herbs - obviously the cooks are amateurs. The ravioli was just as bad and the Lasagna wasn't much better, the bread was cold and stale. There are no refills on the drinks. Service is so slow! It took about 10 minutes before we were greeted by our server and everytime we asked for anything it was another long wait. I never complain at restaurants but I just couldn't leave without saying something. We left most of food untouched but the manager only wrote off one of the spaghetti plates. This is definelty a tourist trap. Your're better off going to a chain type restaurant where you know the food is good.
Waitress took about 15 mins to notice us sitting at table. After taking our drink order it took about another 10 mins to get the drinks. I do admit the salad was good. The Artichoke dip was cold, and didnt come with pita's as advertised, instead came with bread. When dinner came, my Lasagna was cold, after complaining, I was then cooked another lasagna. I then found a hair in my food! Not only that the portions are small, and very overpriced. They do not give refills on drinks, and make you pay 2.89 per drink. Total bill for two people was 70.00. Which would have been ok, IF the food was good, and didnt taste like it came out of a can! We will never go back again.
Probably one of the worst restaurants in Niagara Falls. The management and owners are some of the worst people you will ever meet. Terrible service. ALSO: It's really sad that all of the "good" reviews on this page are by the owners, employees, and friends/family. They must be struggling to get their rating up. Kind of embarrassing.
Staff was wonderful food was outstanding. Was one of the many great memories I will have of the Falls area. I highly recommend and would love to start a franchise
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