Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.more...See more text
DO NOT BUY FROM HERE unless you are willing to wait 7 months for delivery of your furniture.... also terrible customer service, they promise the world while trying to sell you the stuff and than they have attitude when you make a complaint that it’s taking a year to deliver the goods.... terrible place, unreliable and totally sketchy...
This has to be the worst place for customer service. I purchased a large order and the sales person was excellent After that it all feel apart. My merchandise was delivered and every piece was severally damaged. Tried calling multiple times and no answer. No one every calls back. I had to go in person to deal with this issue. I waited 3 months to get it delivered damaged. I have to wait for my stock to arrive. I waited for my delivery and no show. What a joke this place is.
Horrible service. Price was good. Made an online purchase but had an address change to make. Called several times and either was put on hold while they “got someone to help me” (meaning wait until voicemail kicked in -nobody returned my call) or straight to voicemail. had to go in. We walk up to service counter and are ignored by 4 people for about 3-4 minutes while they chat. Reluctantly served by a lady in fuzzy leopard print slippers. Got our delivery but legs of chairs chipped
I purchased a truck load of furniture for my new home. I dealt with Jennifer, she was absolutely amazing! She ensured all our order arrived on the specified delivery date. We were missing hardware for one of the sofa and that was dealt with immediately. I received the best service a client expects. I will definitely buy there again and recommend anyone to see Jennifer for their purchases. Thanks Jennifer for everything. Very pleased!
Great customer service. I went yesterday to buy a dining set Pradeep was very nice, he is a great seller, very patient to show you everything until you choose what you want. Each time I go there I will ask for him.
