McKie Pools & Spas

The $15,000 hot tub that I ordered was well over a month late, A couple of kids delivered it damaged, when I asked about the damage I was told"oh that's nothing". After a couple of weeks trying to get the hot tub set up everything that was told to me was wrong, then over a year trying to figure out the salt generator (they had no clue). I called the company and they seem to sort it out. Never ever ever again will I deal with McKie pools and spas. Very unprofessional and arrogance.

Absolute worst shopping experience ever.

The owner Kelly showed not a sign of competence throughout the entire miserable experience from the time I put my money down. The tub was weeks late. I am sure she didn't order it in the first place. Never followed up with me after 5 visits to look for my tub. It finially arrives and she "forgets" to have it delivered. So it sat in their driveway until indemanded delivery. Finally they show up, drag it onto my fresh painted deck cutting into the wood. And leave it there with the boxes on top.

If there was a negative star to rate this business, I would mark it, this is thee most disgusting group to deal with, and never, never again......terrible, do not go there!!!!

Great service, great pricing and great products!

Better to go to Ottawa then this business.