After circling often to park, I then experienced the poorest customer service. I had 2 man made items they would/could not repair. A travel bag that simply needed new bottom studs & a pr. of sandals that needed straps widened. The last words from the counter woman was I need to buy better items. If I want to spend money to fix my loved belongings; that is my choice. I shouldn’t have to defend it to a business that will make money from my choice??!! Too insulting and a total waste of time.