W Sushi

Terrible service, mediocre food. Told lunch was $13.99 then charged us $20.99 and denied what we were told. Had to place order three times before food came. Never go back

Great everything!

I have been living here for just a month and really wanted to see what Guelph had to offer with japanese cuisine! Many of my friends suggested that I try w sushi so I decided to go with one of my girlfriends that was a returning customer. We arrived for dinner and was greeted with the most kind and helpful waitress ever, we were seated and brought drinks. Our waitress was very helpful, her English was okay, but there was a server there who had perfect English so communication was not a problem. The place was pretty full and busy but not with large groups so the place wasnt loud. The food was very good and the rice was warm and moist, which means they just cooked it. I had a lot to eat and would definitely recommend their sweet shrimp banana roll and the guelph roll, they were both fabulous! Everything was great and I will definitely be a returning customer, and recommending to my friends

Rude Service - Will Not Return

I will never visit this restaurant again - there are many other options for sushi around Guelph that I'm sure are better than W Sushi. We went for a birthday party and needless to say it sure ruined the birthday. The service (from what we assume was the manager or owner) was slow and she was extremely RUDE! For the record every other server was nice, friendly and helpful. The owner or manager didn't bring us everything we ordered (said to eat what we could and to order more later if we wanted). I'm sorry but if you go to an all-you-can-eat, you expect to eat all you can eat. When we ended up ordering the rest of what we had originally ordered they didn't bring it all. When we wanted to order more the server looked the other way and took about 15 minutes to come to our table. The food was alright, nothing special though. When we told the owner or manager there was a birthday and inquired about the birthday gift, she quickly stated it must be ONE BILL (cannot do one bill with separate credit card payments - that costs W Sushi too much) and didn't even bother wishing the birthday girl a Happy Birthday. We were all disgusted with how we were treated. It felt like we were an inconvenience even though we were customers supporting their establishment. The owner or manager didn't make eye contact or say "thank you" when she left the bills or when anyone was paying. That's not the way to treat guests in my opinion. We had a friend join us who did not eat. She was scolded for not telling the staff this beforehand when she actually did tell them when she walked in. I can say that if someone asks me to recommend a Sushi Restaurant, I will not be recommending W Sushi!

Rudest Service EVER!

I have been to W sushi a few times with my mom, and a friend, and every time I have gone the owner has been SOOOO rude. The owner and staff act as if you are a burden, and when you order items off the menu, the employees respond with rude 'yeps' per item you say. They hardly refill your drink, and if they see you pick up the menu they look the other way. The food is pretty good to say the least, if only the service was up to par. I've heard some absolute horror stories through other friends about the lady who is the owner and a few of the employees at this restaurant and their horrible experience. The reviews nail it completely... if you're planning on impressing someone ..don't take them here. Not for a first date, not for an anniversary, not for a birthday. Unless you are willing to put up with complete rudeness, just do not go here.

DON'T EAT HERE!! We have been to many sushi restaraunts and this is by far the most expensive and worse one we have ever tried. Absolutely the worst service ever! We were given 3 menus for 6 people. Drinks (pop) are not included in the all inclusive price! I asked for another menu and the waiter was reluctant to give me one. The sushi was a huge ball of hot rice with a very thin piece of salmon/tuna. We could barely fit it in our mouths so we cut half of the rice away. The waitress (I think it was the manager) came over and was very rude to us saying that we were wasting so much rice. She went on and on and talked to us as if we were children. Basically they are trying to fill you up with all that rice. The fried "seafood" udon had one really tiny piece of shrimp and 2 really tiny pieces of mussel (all noodles). I mentioned the lack of seafood and the waitress said that is her style and she doesn't want to waste seafood if people don't end up liking it. Didn't make any sense to us. The fried chicken udon had maybe 5 tiny pieces of chicken (all noodle). All of the rolls we ordered were very small. Calamari was burnt, Chicken Tao, chicken curry, onion rings were overcooked, One person in our group does not eat fish and was finished eating before the rest of us. She asked the waitress for fried banana and a bowl of vanilla ice cream. The waitress was extremely rude and told her that she couldn't have dessert until everyone else was ready to order dessert. We tried to explain that our friend did not eat fish and the rest of us were still ordering more food. It was 10 minutes before she got it and the banana slice was the size of a toonie and the ice cream looked like 1 tablespoon. One person had a beer and when he finished he asked "her" for a coke. She came back with the coke and walked away. Our friend called her over and asked for a glass, "she" again was very rude and said "you have a glass", referring to his glass that he used for his beer!!! No one came to ask us if we wanted to reorder or if we wanted refills on our drinks, we had to call them over all the time. Our table was never cleared off during our meal. Horrible experience!!!