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Details
Information
Reviews
Location

Other Services

  • RUG & Carpet Cleaning,
  • Upholstery Cleaning,
  • Mattress Cleaning,
  • Anti Allergy Cleaning,
  • Carpet Stretching,
  • Duct Cleaning,

Products and Services

  • Carpet Cleaning,
  • Rug Cleaning,
  • Upholstery Cleaning,
  • Rug,
  • Carpet,
  • Water Damage,
    • Restoration,
    • Equipment Rental,
    • House Cleaning,
    • Scotch Guarding,
    • Upholstery,
    • Cleaning,
    • Flood,
    • Wet Basement,
  • more...
  • less...

Specialties

  • Water Damage,
  • Drying Equipment Rental,
  • Rug Cleaning,
  • Carpet Cleaning,
  • Mold Remediation,
  • Flood Emergency,
    • 24 Hr Emergency Service,
    • Restoration Services,
  • more...
  • less...

Languages Spoken

  • English,
Location
24 Glenhurst Rd, Richmond Hill, ON L4B 2C8
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Appointment Only
Emergency Appointments Available
24/7 Flood Emergency & 8:00am To 10:00 Pm Cleaning Services
Appointment Only
Emergency Appointments Available
24/7 Flood Emergency & 8:00am To 10:00 Pm Cleaning Services
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Methods of Payment:

  • Direct Debit

Ratings & Reviews - 5 Star Cleaning

How would you rate this business?
4.9/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
23
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    chri2353
    By

    Hire toddlers to clean, they will do a better job and are more competent.

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    emil2061
    By

    I woke up yesterday to flooding in my basement and immediately googled Flood restoration in the GTA. The first company that came up was 5 Start Cleaning. I called the line and Bob diligently instructed me on how he was going to remove the water from my basement. His crew arrived 20 minutes later and worked on my basement all morning. Bob provided updates and Lisa called later in the day to check up on everything. Very good customer service. I would definitely recommend Bob and his crew!

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    Smithfamilylove
    By

    We called couple of other companies, we decided to hire 5 Star Clenaing. 5 star emergency crew was in to take care of our flooded basement. They were professional and freindly. They did amazing job in cleaning and drying all the water damge areas. They reapired what was necessary. We were very happy with their services and cost. We recommend them to others and will use their services again.

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    Business Reply May 1, 2017

    It is very rewarding and happy to be able to help people in emergency situation. We are glad we met your expectation. Thank you so much for your business and your great review. Looking forward to provide our cleaning and restoration services. All the best . 5 Star Cleaning Team

    ALEXANDER80
    By

    We have been regular customer of 5 star for rug and carpet cleaning and sofa cleaning for years until recently we had flood in our house. They did a very great and professionally job in drying and changing underpad and cleaning carpets we were very impressed with their water damge restoration services where they restored everything back to normal even better and cleaner than before, thank you so much Bob and Daniel for your amazing services we recommend your services to others.

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    Business Reply May 1, 2017

    Thank you kindly for your taking time to reflect on our rug and carpet cleaning. We appreciate your review and your business. Looking forward to provide our services to you again. All the best. 5 Star Cleaning Team

    Vahidi
    By

    Very fast, friendly and very professional crew in dealing with our flooded basement on a weekend. We would like to thank and appreciate the greatest water damage services we got from 5Star crew for our flooded basement recently. I was very amazed by their well organized services were the was minimal interruption to our daily routines. They were ontime and professional The cleaning up and restoration with repair result were great. We will use their services again , recommend them to others.

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    Business Reply May 1, 2017

    We greatly appreciate your business and great review. It was our pleasure to help in your emergency situation. Looking forward to provide our services to you again in future. All the best 5 Star Cleaning Team

    Business Reply May 1, 2017

    We greatly appreciate your business and great review. It was our pleasure to help in your emergency situation. Looking forward to provide our services to you again in future. All the best 5 Star Cleaning Team

    Jones99
    By

    Great quick and very professional and friendly emergency crew arrived less than an hour. Ready to work. Bob explained in details and addresses all my concerns and questions patiently while his crew was working Their after hours services and accommodating my family routine while not compromising the drying process was impressive. For first time we had sewage back up and flooded our basement rented to olderly couple. In a matter of 4 days our house was back to normal. Highly recommend them.

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    Business Reply May 1, 2017

    Thank you so much for your business and great review. It was our pleasure to help in your emergency situation. Looking forward to provide our services to you again in future. All the best 5 Star Cleaning Team

    Lizbetal
    By

    5 Star emergency crew were quick to respond to us and arrived at my place less than an hour. They were very professional, fast and knowledgeable in what needs to be done exactly. I was very happy with their great services and the cost. Their carpet cleaning services were amazing where they took out all the wet under pads and installed new ones and clean the carpet. They seem like brand new, clean and fresh. We will for sure recommend their great services to my family , friends and others.

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    Daveg1964
    By

    Great, fast and efficient water damage services recently at my house. We were very happy with their ongoing communication with the emergency crew and office. The restoration result was amazing so was the cost involve for the amount of hard and efficient job they did. We were very happy with their excellent services. We hired them to clean our rug,carpet and upholstery at our house and did house cleaning services at my parents. We have found ourselves a great company. We recommend them to other

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    Business Reply September 26, 2016

    Thank you dear Dave for your great review and your business. We greatly appreciated your very positive experience with our services. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Rossana
    By

    Our water damage in basement. I was trying to manage myself but after few days started to smell since I have caret in basement too. I called couple of companies, but did like to give 5 star a try. They came in very quickly. They were ready to work, very professional. I was happy with the quote and what they were going to do. I also asked them to repair any water damage. They change the under pad and clean the carpet. Very happy with their services and I recommend them.

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    Business Reply September 26, 2016

    Thank you dear Rossana for your great review and your business. We are very happy and proud to meet your expectation.. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Alleyshaf22
    By

    5 star crew was fast, friendly and professional in the water damage services provided few days ago. We had some water damage issues in our kitchen area where our frig was leaking overnight and water went down all the way to basement by the time we found out in the morning. They dried and repaired the water damaged areas beautifully. We would like to thank them for their great services and will happily recommend them.

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    Business Reply September 26, 2016

    Thank you dear Alleysha for your great review and your business. We greatly appreciated your feedback. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Monich
    By

    had flooded basem...

    had flooded basement, found them online with great reviews. called them up came in quickly ready to work. very knowledgeable and professional. The water damage restoration result were amazing. we had our basement back to better than before in 4 days. We recommend their great services and fair price.

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    Business Reply September 26, 2016

    Thank you dear Monich for your trust and your great review along with your business. We were glad we could help. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Markela
    By

    We had some water...

    We had some water dmage issues in our basement. 5 star restoration was rdferredby a fridnd. Bob and hi crew came in well organizeded and well prepard to work. They did an amazing job in drying and clening our basement like brnd ne one. We are very happy withtheir services after almost a month. Our basement is dry nd very clean fresh. We rdcommend them to others . Thank you Bob and Danial for your great customer services. All th best in holidays.

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    Business Reply September 26, 2016

    Thank you so much dear Markela for your great review and your business. We really appreciate you taking time and writing a great positive feedback on our services. Looking forward to provide our services to you in near future.

    Hillia
    By

    Water damage Grea...

    Water damage Great, fast and efficient emergency services when we needed them around midnight when we had crisis with water shouting down to our basement with tenant leaving there. I can not appreciate enough Bob and his crew working hard during the night to clean up the mess. By early morning all the drying equipment was set to dry the areas for next 4 days. They came in every day to monitor. We were very happy and satisfied with their outstanding , stress free and great restoration services. W

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    Business Reply September 26, 2016

    Thank you dear Hillia for your great review and your business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation.. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    RuthGeroge
    By

    Our basement was ...

    Our basement was flooded and got our carpet and rugs and other stuff soaking wet in basement. We called 5 Star dry all to clean up the water damage for us. They were very punctual, prompt , professional and very polite crew to deal with. Bob and his crew's customer services were amazing. We were very happy with the restoration and cleaning result plus the fair cost for the amount of job involved. We would gladly recommend their great services to others.

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    Business Reply September 26, 2016

    Thank you dear Ruth for your great review and your business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation.. Thank you for your kind words. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Ariana99
    By

    Our basement got ...

    Our basement got flooded by broken laundry machine lately. I was panicking to get someone to dry and wash my carpets. I got 5 star cleaning on yellowpages and called them up. They were very professional, fast ane reliable company. We wee very happy with their services. We recommend their great services from start to end to any one needs similar services.

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    Business Reply September 26, 2016

    Thank you dear Hillia for your great review and your business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation.. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    MerryRaj
    By

    Five star cleanin...

    Five star cleaning did an amazing job in not only cleaning our 3 antique rugs but also did a very great job in repairing them as well. Since these rugs given to me by my dad. I needed to know about the history of these rugs and so on. They also got appraisal for me at a very reasonable cost. Now, I know what treasure I have and I will take of them dearly as I understand how much it worth. Thank you so much dear Bob and your company for doing such an outstanding services. all the best.

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    Business Reply September 26, 2016

    Thank you dear Merry for your great review and your business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation. Rug cleaning, repair and appraisal is our speciality. Looking forward to provide our services to you in future.5 Star cleaning Management team

    PinaNaz
    By

    We had flooded ba...

    We had flooded basement and called few companies and e-mailed them to get help, but got no response from any except Five Star Emergency got back to us quickly. Their crew came over promptly. They emergency and restoration services were outstanding and professional with reasonable cost. Since we were happy with their services we got them to clean our rugs as well. We recommend their great emergency, restoration and rug cleaning services to others.

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    Business Reply September 26, 2016

    Thank you dear Pina for your great review and your trust in our business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation. Thanks for referral. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Andrea881
    By

    We had few rugs t...

    We had few rugs that needed cleaning, repair and couple of them needed appraisal. 5 Star cleaning were very professional, and the cleaning, repair were great. our rugs were very clean and the appraisal wee done very professionally. We would like to thank them for their amazing customer services. We indeed recommend them to others.

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    Business Reply September 26, 2016

    Thank you dear Andrea for your business and your great review. We are sorry in delaying to respond to your great review. we appreciate your feedback and looking forward to do more business with you in future. 5 Star cleaning Management Team.

    Kathy33
    By

    Flood Emergency Services in our basement

    5 Star Flood Emergency did a great job in our flooded basement. Our basement carpet was wet due to flood recently. We found 5 Star company and called them up. Bob and his crew were very polite and very professional in dealing with the flooded basement. They dried, changed the under pad, and fixed the baseboards, steam clean the carpet and dis infect the carpets. Thank you so much for their amazing services in 4 days we had our basement back to normal, even cleaner and fresher than before. We recommend them to others. Thank you Bob and your crew.

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    Business Reply September 26, 2016

    Thank you dear Kathy for your great review and your trust in our business. Sorry for delay in responding to your review. We are very happy and proud to meet your expectation.. Looking forward to provide our cleaning and restoration services to you in future. 5 Star cleaning Management team

    Shawn12
    By

    Wet basement and water damage due to recet rains

    We called couple of companies to come in and give us estimate for our wet carpeted basement. Five Star cleaning company was one of them. Bob came in very politely, honestly and gave us couple of options with different cost. From the beginning. After discussed with my husband we decided to go with bob and his company. They did very professional job, in drying, cleaning, dis infecting, getting rid off all wet under pads and replacing them with new ones. in 5 Days our basement was back to normal, well cleaned and fresh. He gave us few very useful clues in how to maintain our drains around the house well maintained to prevent future floods. We appreciated their great services, professionalism, well mannered , very considerate towards our stuff in basement and very honest people to deal with. We strongly recommend their great services to others.

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    Business Reply September 26, 2016

    Thank you so much dear Shawn for your business and you review with your kind words. We were very happy we could help in your situation. Looking forward to provide our services to you again in future. 5 Star cleaning Management Team

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